These Terms of Service govern the use of the website operated by RHJM LLC and the professional services offered by the firm. By accessing the website, submitting a request or entering into an engagement, a person or organisation agrees to be bound by these terms. A person who does not agree with any part of these terms should not use the website and should contact the firm directly before proceeding.
Where a client has signed a separate written agreement with RHJM LLC, that agreement takes precedence over these terms to the extent of any conflict. These terms fill the gaps and apply to all activity that the signed agreement does not cover, including general use of the website. Nothing in these terms removes a right that applicable law does not allow to be removed.
The firm may update these terms from time to time as described in the section on changes. The version in force is the one published on this page, and the effective date shows when it took effect.
In these terms, the Company, we, us and our refer to RHJM LLC. The term client refers to a person or organisation that engages the Company to provide services. The term visitor refers to anyone who accesses the website without entering into an engagement. The term website refers to the pages served at www.rhjm.autos and any subdomain operated by the Company.
The term services refers to the professional offerings of the Company, including systems architecture studies, integration roadmapping, data migration analysis, platform consolidation plans, risk and compliance reviews and managed modernisation programmes. The term deliverables refers to the reports, models, registers, roadmaps and other materials provided to a client as part of an engagement. The term confidential information refers to non public information disclosed by one party to the other in connection with an engagement.
Headings are included for convenience only and do not affect the interpretation of these terms. Words in the singular include the plural and words in the plural include the singular where the context allows. A reference to a statute includes any amendment or replacement of that statute.
The website and the services are intended for business and professional use. By using them, a person confirms that they are at least the age of majority in their jurisdiction and that they have the authority to act for any organisation on whose behalf they are dealing with the Company.
A person who uses the website on behalf of an organisation confirms that the organisation accepts these terms and that the person is authorised to bind that organisation. If that authority does not exist, the person should not submit a request or purport to enter into an engagement.
The Company may decline to provide services to any person or organisation at its discretion, including where an engagement would create a conflict of interest, where the necessary information is not available or where the request falls outside the areas in which the Company practises.
RHJM LLC provides computer systems design and related technical consulting services. The services are analytical and advisory in nature and are delivered by people with experience in systems architecture, integration and modernisation. Each service is described on the services page of the website, and the description there forms part of these terms by reference.
The exact scope of any engagement is defined in a written proposal or statement of work agreed by both parties before work begins. Anything not expressly included in that document is outside the scope. If a client wishes to extend the scope, the parties will agree the change in writing, including any effect on fees and timelines, before the additional work starts.
The Company may use subcontractors or associates to deliver part of an engagement. Where it does so, the Company remains responsible to the client for the delivery of the work and ensures that any subcontractor is bound by confidentiality and quality obligations at least as strong as those in these terms.
A proposal issued by the Company is valid for the period stated in it and is an invitation to engage rather than a binding offer. An engagement is formed when the client accepts the proposal in writing and, where a deposit is required, pays that deposit. Until both steps are complete, the Company is not obliged to begin work.
The Company may require a signed statement of work, a purchase order or another form of written confirmation before starting. Once formed, an engagement is governed by these terms together with the proposal, any statement of work and any other document the parties agree in writing.
Estimates of effort, duration and cost are made in good faith on the basis of the information available at the time. They are not guarantees. If the underlying assumptions change, the Company will inform the client promptly and the parties will agree how to proceed, which may include adjusting the scope, the timeline or the fees.
The quality of an analytical engagement depends on the information the client provides. The client agrees to supply accurate, complete and timely information, access to relevant systems and people, and a named contact who can make decisions or escalate them.
Where a client is unable to meet these obligations, the Company may need to adjust the timeline or the scope, and any resulting delay or additional cost is the responsibility of the client. The Company will give notice as soon as it becomes aware of such an issue so that the parties can manage it together.
Fees are set out in the proposal or statement of work. Unless stated otherwise, fees are exclusive of applicable taxes, duties and reasonable expenses such as travel where that is required. The Company issues invoices according to the schedule agreed with the client, which may include a deposit, milestone payments or a recurring amount for a managed programme.
Invoices are payable within the period stated on the invoice. Where no period is stated, payment is due within thirty days of the invoice date. The Company may charge interest on overdue amounts at the rate permitted by applicable law. Where an invoice remains unpaid, the Company may suspend work after giving reasonable notice and may recover reasonable costs of collection.
If a client disputes part of an invoice, the client should pay the undisputed portion and raise the dispute promptly with supporting detail. The parties will work in good faith to resolve the disputed amount. Fees already paid for work properly performed are not refundable except where the law requires otherwise.
All content on the website, including text, layout, graphics, code and the presentation of the chess study hall design, is owned by or licensed to RHJM LLC and is protected by intellectual property law. A visitor may view and print pages for personal or internal business reference but may not copy, republish, sell or redistribute the content without written permission.
For client engagements, the client receives a licence to use the deliverables prepared for it once the relevant fees have been paid. That licence permits internal use for the purposes described in the engagement. Unless the parties agree otherwise in writing, ownership of the underlying methods, templates, models and know how used to produce the deliverables remains with the Company.
Nothing in an engagement transfers ownership of the Company pre existing materials, and nothing transfers ownership of the client pre existing materials to the Company. Each party retains its own background intellectual property. Where a deliverable incorporates client materials, the client grants the Company a limited licence to use those materials solely for the purpose of the engagement.
Each party may receive confidential information from the other. The receiving party agrees to use that information only for the purpose of the engagement, to protect it with reasonable care and to disclose it only to people who need it for the engagement and who are bound by confidentiality obligations.
Confidential information does not include information that is already public, that becomes public without breach of these terms, that was lawfully known to the receiving party before disclosure, or that is independently developed without use of the confidential information. Where a party is required by law to disclose confidential information, it will, where permitted, notify the other party first so that protective steps can be considered.
Confidentiality obligations continue after an engagement ends. The Company may describe the general nature of its work in a professional context, but will not publish client identities, sensitive details or case studies without written approval. A separate mutual confidentiality agreement can be entered into where a client requires additional assurance.
The website may be used for lawful purposes only. A visitor agrees not to attempt to gain unauthorised access to any part of the website or its supporting infrastructure, not to interfere with its normal operation and not to introduce malicious code or harmful material.
The Company may restrict or block access where it reasonably believes that these rules have been breached or where security requires it. The Company may also report unlawful activity to the relevant authorities where that is appropriate.
Content published on the website is provided for general information. It is not tailored to the circumstances of any particular organisation and should not be relied upon as a substitute for specific professional advice. A visitor who acts or refrains from acting on the basis of general website content does so at their own risk.
Analytical deliverables are prepared on the basis of the information available during an engagement. They reflect the position at the time of preparation and may become outdated as systems, organisations and legal requirements change. The Company is not responsible for decisions taken on the basis of a deliverable after its assumptions have changed, unless a separate engagement covers that later period.
Nothing provided by the Company constitutes legal, tax, accounting or regulated financial advice, and nothing creates a fiduciary relationship beyond the specific duties agreed in writing. Clients should obtain specialist advice where their circumstances require it.
The website may reference or link to materials, tools or services provided by third parties. Those materials are provided for convenience and are governed by their own terms and conditions. The Company does not control them and does not warrant their accuracy, availability or suitability.
Where an engagement involves third party software, hosting or data services, the client remains responsible for its own agreements with those providers unless the Company expressly agrees in writing to manage that relationship. The Company is not liable for an act, omission or failure of a third party provider outside its control.
Any reference to a third party product on the website does not imply endorsement and does not create a partnership, agency or joint venture between the Company and that third party.
The Company warrants that the services will be performed with reasonable skill and care by suitably qualified people, in line with the standards of the profession. That is the principal warranty given in respect of the services.
Except as expressly stated in these terms or required by law, the website and the services are provided without further warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement. The Company does not warrant that the website will be uninterrupted, error free or free of harmful components.
Some jurisdictions do not allow the exclusion of certain warranties, so part of this section may not apply to every visitor or client. Where a warranty cannot be excluded, it is limited to the minimum extent permitted by applicable law.
To the fullest extent permitted by law, RHJM LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data, goodwill or business opportunity, arising out of or in connection with the website or the services, even if the Company has been advised of the possibility of such loss.
The total aggregate liability of the Company arising out of or in connection with an engagement will not exceed the total fees paid by the client for the services giving rise to the claim. Where the law does not permit that limit, liability is limited to the minimum amount allowed.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such liability cannot be limited. Each provision of this section operates separately, and if one provision is found unenforceable, the remaining provisions continue to apply.
The client agrees to indemnify and hold harmless RHJM LLC, its members, employees and subcontractors against claims, losses, liabilities and reasonable costs arising from the client materials, from the client use of a deliverable in a manner not contemplated by the engagement, or from a breach by the client of these terms or of applicable law.
The Company agrees to indemnify the client against third party claims that a deliverable, as provided by the Company and used within the scope of the engagement, infringes the intellectual property rights of a third party, provided the client notifies the Company promptly and allows the Company to control the defence and any settlement.
An indemnified party must take reasonable steps to mitigate any loss and must not admit liability or settle a claim without the consent of the indemnifying party. This section survives the end of any engagement.
These terms apply for as long as a person uses the website or a client engagement is in progress. A client engagement continues until the work is complete, until the agreed end date or until it is terminated earlier in accordance with the proposal or these terms.
Either party may terminate an engagement for convenience on reasonable written notice, subject to payment for work performed and commitments properly made up to the effective date of termination. Either party may terminate immediately if the other commits a material breach that is not remedied within a reasonable period after written notice, or becomes insolvent or unable to pay its debts.
On termination, the client pays for work performed and expenses properly incurred up to that date, and the Company provides the deliverables completed to that point. Sections that by their nature should survive termination, including confidentiality, intellectual property, liability and governing law, continue to apply.
Neither party is liable for a failure or delay in performing an obligation caused by an event beyond its reasonable control. Such events include natural disasters, severe weather, war, civil unrest, epidemic or pandemic, failure of public infrastructure, widespread network or power outage and action of government.
The affected party will notify the other as soon as reasonably practicable and will use reasonable efforts to reduce the impact and resume performance. If the event continues for an extended period, the parties will discuss how to proceed, which may include adjusting the timeline or terminating the affected engagement without liability for the unperformed part.
This section does not excuse a party from paying amounts already due for work properly performed before the event began.
These terms are governed by the laws of the State in which RHJM LLC maintains its principal place of business, without regard to conflict of law rules. The courts located in that jurisdiction have exclusive jurisdiction over any dispute arising out of or in connection with these terms, unless the parties agree otherwise in writing.
Before commencing proceedings, the parties agree to attempt to resolve any dispute through good faith discussions, starting with a written notice that describes the issue and the outcome sought. If the dispute is not resolved within a reasonable period, the parties may consider mediation before resorting to litigation.
Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where that is necessary to protect its rights. Where a client is located in a jurisdiction whose law grants a mandatory consumer or local protection, that protection is not affected by this section.
RHJM LLC may revise these terms from time to time to reflect changes in the services, in technology or in the law. The revised version takes effect when it is published on this page, and the effective date at the top is updated at the same time.
Where a change is material, the Company will take reasonable steps to notify clients with active engagements, for example by email or by a notice on the website. Continued use of the website or continuation of an engagement after a change takes effect indicates acceptance of the revised terms. A person or client who does not agree with a revision should stop using the website and, where relevant, discuss the matter with the Company.
No other variation of these terms is effective unless it is made in writing and agreed by both parties. A failure to enforce a provision on one occasion does not waive the right to enforce it later.
Questions about these terms, or about any engagement, can be directed to RHJM LLC using the details below.
RHJM LLC
948 W Willow Farm Paseo, Farmington - 84025-3875, United States (US)
Email: office@rhjm.autos
Telephone: +14844473821