RHJM LLC respects the privacy of every person who visits this website, contacts the firm or engages its services. This Privacy Policy explains what information RHJM LLC collects, why the information is collected, how it is used and protected, and what choices are available to the people whose information is held. The developer name RHJM appears throughout this document because the systems behind this website were designed by RHJM, and the same standards applied to client work are applied to the handling of personal information.
The firm believes that a client or a visitor should never have to guess what happens to personal information. This policy is therefore written in direct language, with each topic given its own section so that a reader can find the answer to a specific question without reading the whole document. Where this policy refers to the Company, it means RHJM LLC. Where it refers to the website, it means the pages served at www.rhjm.autos.
By using the website, sending a message to the firm or entering into a professional engagement, a person confirms that the practices described here are understood. Any person who does not agree with these practices should refrain from using the website and should contact the firm directly to discuss an alternative arrangement before sharing any information.
RHJM LLC is a limited liability company providing computer systems design and related technical consulting services within the professional, scientific and technical services sector. The registered office and principal place of business is 948 W Willow Farm Paseo, Farmington - 84025-3875, United States (US). The firm can be reached by email at office@rhjm.autos and by telephone on +14844473821.
For the purposes of applicable data protection law, RHJM LLC is the controller of the personal information described in this policy. That means the firm decides why information is collected, what information is needed and how it is handled. Questions about that role, or about any part of this policy, can be directed to the contact details above at any time.
This policy covers personal information collected through the website, through email and telephone contact, through the contact form, and in the course of delivering professional services. It applies to prospective clients, existing clients, suppliers, professional contacts and general visitors to the website.
This policy does not apply to information that RHJM LLC processes on behalf of a client while delivering an engagement. In those situations the client remains responsible for the information and RHJM LLC acts only on the documented instructions of that client. The firm maintains separate contractual terms for that activity, and clients should consult their own privacy notices for the details that apply to their users.
This policy also does not apply to third party websites that may be reached from this website. Those websites operate under their own notices, and RHJM LLC has no control over their content or their handling of personal information.
The information collected falls into several groups. The group that applies depends on how a person interacts with the firm.
RHJM LLC does not intentionally collect special category information such as health data, political opinions or religious beliefs. A person should not send that kind of information through the website or by email. If such information arrives without being requested, it is deleted as soon as the firm becomes aware of it, unless a legal obligation requires otherwise.
Most information reaches RHJM LLC in one of four ways. The first is direct contact, when a person completes the contact form, sends an email to office@rhjm.autos, writes to the postal address or calls +14844473821. The second is through the normal operation of the website, which records the technical information needed to serve pages and to keep the service secure and reliable.
The third is during the delivery of professional services, when documents and working notes naturally contain information about the people involved in an engagement. The fourth is through referrals and public sources, where a professional contact may share a business email address so that an introduction can be made.
The website does not ask for information that is not needed for the purpose at hand. Where a field on the contact form is optional, it is marked as such or left out entirely. A person can always contact the firm directly by email or telephone instead of using the form.
Where data protection law requires a legal basis for processing, RHJM LLC relies on one or more of the following. The first is the performance of a contract, which covers information needed to prepare a proposal, deliver an engagement or administer billing. The second is the legitimate interests of the firm, which covers responding to a business enquiry, maintaining professional records, protecting the website and improving the services offered. Those interests are balanced against the rights of the individual, and the firm does not use legitimate interests where the impact on the individual would be unfair.
The third basis is consent, which is used where a person has actively agreed to receive updates or marketing material. Consent can be withdrawn at any time, and withdrawal does not affect any processing carried out before the withdrawal. The fourth basis is compliance with a legal obligation, such as retaining accounting records, responding to a lawful request from a public authority or meeting tax and company law requirements.
Where a legal basis is not obvious from the context, the firm records the reasoning so that the decision can be explained later. A person who wants to know which basis applies to a particular activity can ask using the contact details in this policy.
Personal information is used to answer enquiries, prepare proposals, deliver professional services, maintain accurate business records and meet legal obligations. More specific uses include the following.
RHJM LLC does not sell personal information. The firm does not rent, trade or otherwise make personal information available to unconnected parties for their own marketing purposes. Information is used only for the purposes described in this policy or for purposes that are compatible with them and that a reasonable person would expect.
Where the firm wishes to use information for a new purpose that is not compatible with the original reason it was collected, the firm will explain the new purpose first and, where the law requires, ask for permission before the new use begins.
The firm relies on a small number of service providers to run the website and the business. These may include a web hosting provider, an email provider, a domain registrar, an accounting platform and providers of security and backup services. Each provider receives only the information needed for its function, and each is expected to protect that information to a standard consistent with this policy.
Provider arrangements are reviewed periodically. The review considers the nature of the data handled, the reputation and security posture of the provider, the location of processing and the contractual protections in place. Where a provider can no longer meet the required standard, the firm replaces it or restricts the data it receives.
A list of the categories of provider currently in use is available on request. The firm does not name individual providers in this policy because the list changes from time to time, but the commitments made here apply to every provider without exception.
RHJM LLC operates from the United States. Information submitted through the website or shared during an engagement may therefore be stored and processed in the United States and in other countries where the firm or its providers operate. Those countries may have data protection laws that differ from the laws of the country in which a visitor or client is located.
Where information is transferred across borders, the firm takes steps to ensure that an appropriate level of protection travels with it. Those steps may include contractual commitments, checks on the recipient or reliance on a recognised legal mechanism. Where a transfer would create an unacceptable risk, the firm keeps the information within a jurisdiction that provides adequate protection or seeks explicit permission for the transfer.
A person who wants more detail about international transfers can contact the firm using the details in this policy and will receive an explanation of the safeguards that apply to the relevant data.
Personal information is kept only for as long as it is needed for the purpose for which it was collected, or for as long as the law requires. Retention periods are set by considering the nature of the information, the risk of keeping it, the value of keeping it and any legal or contractual duty that applies.
| Category | Typical retention period |
|---|---|
| General enquiries that do not lead to an engagement | Up to 24 months from the last contact |
| Client engagement records | Up to 7 years after the engagement closes |
| Financial and tax records | As required by applicable accounting law |
| Website technical logs | Up to 12 months, then deleted or aggregated |
| Marketing consent records | Until consent is withdrawn, plus a short proof period |
When a retention period ends, information is securely deleted or permanently anonymised so that it can no longer be linked to an individual. Where deletion is not immediately possible because information is held in a backup, the backup is protected and the information is deleted when the backup cycle completes.
RHJM LLC applies technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. These measures include encrypted transport for the website, access controls that limit information to people who need it, password hygiene and multi factor authentication where available, regular review of accounts and permissions, secure configuration of hosting and email services, and backups that are tested periodically.
Staff and contractors who handle personal information receive guidance on their responsibilities and are bound by confidentiality obligations. Access is removed promptly when a person leaves a role or when it is no longer required. Physical records, where any exist, are kept in secured premises.
No system can be guaranteed to be completely secure. If a breach occurs that is likely to result in a risk to the rights of individuals, the firm will act quickly to contain it, assess the impact and notify the affected people and any relevant authority where the law requires that notification.
Depending on where a person lives, data protection law may provide a set of rights over personal information. RHJM LLC honours those rights for everyone who contacts the firm, regardless of location, because it is the fair way to operate. The main rights are set out below.
To exercise a right, a person should write to office@rhjm.autos or to the postal address in this policy. The firm will confirm receipt, may ask for enough information to verify identity, and will respond within the period allowed by applicable law, normally one month. There is no charge for a reasonable request. Where a request is clearly unfounded or excessive, the firm may explain why and decline it.
A person who believes that personal information has been handled improperly also has the right to complain to a supervisory authority in the country where that person lives or works. The firm would welcome the chance to resolve the matter directly before it reaches that stage.
The website and the services of RHJM LLC are directed at businesses and professional organisations. They are not intended for children, and the firm does not knowingly collect personal information from a child. A child should not use the contact form or send information to the firm.
If the firm learns that it has collected information from a child without appropriate permission, it will delete that information promptly. A parent or guardian who believes that a child has provided information to the firm should contact office@rhjm.autos so that the matter can be resolved quickly and the information removed.
RHJM LLC sends occasional updates only to people who have asked to receive them or where there is a relevant existing business relationship and the law permits contact. Updates cover topics such as systems architecture, integration planning and platform modernisation. The firm does not send bulk advertising and does not share contact lists with other organisations.
Every update includes a straightforward way to stop receiving further messages. A request to unsubscribe is honoured without delay, and the firm keeps a minimal record of the request so that the preference is respected in future. Unsubscribing from updates does not affect messages that are necessary for an engagement already underway, such as scheduling or billing notices.
The website may contain links to external sites, for example a professional profile, a partner page or a reference document. Those sites are operated by other organisations and are not controlled by RHJM LLC. This policy stops at the point where a visitor leaves the website.
A visitor who follows an external link should read the privacy notice of the destination site before providing any personal information. The firm cannot accept responsibility for the content, security or privacy practices of any external site, and a link does not imply endorsement of that site or of its operator.
This policy is reviewed regularly and may be updated to reflect changes in the services offered, in technology, in legal requirements or in the way the firm operates. When a change is made, the effective date at the top of the page is updated so that readers can see when the current version took effect.
Where a change is material, the firm will take reasonable steps to bring it to the attention of people who are likely to be affected, for example through a notice on the website or a direct message where there is an active relationship. Continuing to use the website after a change takes effect indicates acceptance of the updated policy. A person who does not agree with an update should stop using the website and may contact the firm to discuss the matter.
Questions, requests and concerns about privacy can be sent to RHJM LLC using any of the channels below. The firm aims to reply promptly and always within the period required by applicable law.
RHJM LLC
948 W Willow Farm Paseo, Farmington - 84025-3875, United States (US)
Email: office@rhjm.autos
Telephone: +14844473821